Privacy Statement

Privacy Statement Surgerytimeistanbul B.V

This is the privacy statement of the private limited company with ordinary structure Surgerytimeistanbul B.V., hereinafter: Surgerytimeistanbul. Surgerytimeistanbul is registered with the Chamber of Commerce under number 88215938 and is established at Rivium Boulevard 34 (2909LK) in Capelle aan den IJssel. This document explains how Surgerytimeistanbul handles the processing of your personal data. Surgerytimeistanbul exercises the greatest possible care in processing your personal data.

Acquisition of personal data:

If you use the services of Surgerytimeistanbul, you yourself provide a number of personal data to Surgerytimeistanbul, or personal data about you is obtained in the context of the agreement. Personal data means all data relating to an identified or identifiable natural person.

Categories of personal data

Surgerytimeistanbul processes the following categories of personal data:

• Contact and address details;
• Financial data;
• Medication use and/or limited medical data as necessary;
• Other personal data provided by you

Purpose of processing

The personal data processed by Surgerytimeistanbul serves the purpose of:

• Contacting you to inform you about the services you have purchased and their implementation;
• Performing its services;
• Improving service delivery;
• Making payments;
• Complying with legal obligations;
• Conducting marketing and communication activities;
• Improving the website by analyzing visitor behavior on the website;
• Sending newsletters;
• Data exchange with third parties for the purpose of providing services.

Legal basis for processing

The processing of personal data is only possible on the basis of the following grounds: (i) legal obligation, (ii) performance of agreement, (iii) obtained (explicit) consent of the data subjects, and (iv) legitimate interest. When providing the services of Surgerytimeistanbul, personal data is processed. Surgerytimeistanbul processes only data that Surgerytimeistanbul deems necessary for (improving) the service delivery and handles the (personal) data it has collected about you and your use of the services with care. The basis for processing this data is the agreement you have entered into with Surgerytimeistanbul. Your personal data may also be processed by visiting the website https://www.surgerytimeistanbul.com/nl if you have given permission for this.

Necessity of processing

The processing of your personal data is necessary to perform the services. The services that Surgerytimeistanbul offers cannot be fully performed without processing your personal data. If your explicit consent is required for specific purposes regarding personal data, you must give separate consent for this.

Automated decision-making

There is no automated decision-making.

Retention period

The personal data processed by Surgerytimeistanbul is retained in accordance with relevant legislation and regulations. If a longer retention period is necessary based on legislation or regulations, the personal data will be retained longer in accordance with these requirements. All (obtained) personal data will not be kept longer than strictly necessary.

Processing by third parties

Surgerytimeistanbul shares personal data with third parties only if this is strictly necessary for the execution of an agreement and to comply with relevant legislation and regulations. No personal data is sold. Surgerytimeistanbul may have a legal obligation to share personal data with third parties. If personal data is shared with third parties, processor agreements are concluded for this purpose. The third parties with whom personal data is shared are:

• The Payment Provider, for the purpose of executing an agreement. The categories of personal data that are processed are financial data.
• The Accountant, for the purpose of executing an agreement. The categories of personal data that are processed are contact and address details and financial data.
• Software suppliers, for the purpose of executing the agreement. The categories of personal data that are processed are the contact and address details.
• Website administrator, for the purpose of executing the agreement. The categories of personal data that are processed are the contact and address details.
• The engaged third party (physician), for the purpose of executing the agreement. The categories of personal data that are processed are the contact and address details and the data regarding medication use as well as the provided medical data.

Protection of Personal Data

Surgerytimeistanbul takes the protection of your personal data seriously and, taking into account the state of technology, implementation costs, as well as the nature, scope, context and processing purposes and the varying risks to the rights and freedoms of individuals in terms of likelihood and severity, takes appropriate technical and organizational measures to ensure a level of security appropriate to the risk.

Under 16 years old?

If you are a minor, i.e., under the age of 16, you may only give permission for the processing of your personal data with the consent of one of your parents or legal guardian. It is then important that your parent(s) or your guardian reads this statement. They can also exercise the rights you have regarding the personal data you leave with us, such as the right to object to the (further) processing of your personal data or the right to access and correct your data.

Disclaimer

By using the website, you agree to the disclaimer. Surgerytimeistanbul reserves the right to change the content of its website and/or this disclaimer at any time without informing its customers and/or users of the website about this change. The content of the website has been compiled with the greatest possible care, but may nevertheless contain possible inaccuracies or be incomplete. Surgerytimeistanbul accepts no liability in any way for damage that has arisen or results from the use of the website. The use of this website is entirely at the expense and risk of a user of the website. No rights can be derived from the content of the website. All texts on the website are protected by copyright and are the property of Surgerytimeistanbul insofar as they do not belong to third parties.

Cookie Statement

Surgerytimeistanbul uses technical and functional cookies to optimize the website. Cookies are small text files that are sent along with visiting a website to make user experiences of visitors more efficient. Surgerytimeistanbul may, according to the law, store cookies on your device if these cookies are strictly necessary to use the website. For other types of cookies, your permission is required. We recommend accepting cookies in connection with the user-friendliness of the website. Visitors to the website have a check-in option.

The cookies that Surgerytimeistanbul uses are functional cookies: these cookies ensure that the website works properly. These cookies have no consequences for personal privacy, so no permission needs to be asked and granted. With these cookies, your browser settings are stored, for example, so that our website can be viewed best, or that the website remains accessible (load balancing), but also cookies that ensure that no other cookies may be placed (no-follow).

With your permission, we place “tracking cookies” on your computer. We use these cookies to keep track of which pages you visit, in order to build up a profile of your online behavior. This profile is not linked to your name, address, email address, etc., but only to tailor advertisements to your profile so that they are as relevant to you as possible.

On the Surgerytimeistanbul website, cookies from Google are also placed for Google Analytics. We do not track what you do on the internet. Google Analytics may be required to provide access to this data based on applicable laws and regulations. This has the consequence that Surgerytimeistanbul cannot link information to a natural person. If you have questions about this, you can contact us via info@surgerytimeistanbul.nl.

Use of Social Media

Surgerytimeistanbul uses third-party cookies to optimize the website. Some cookies are placed by third-party services that are displayed on the website. Third parties refer to Google Analytics and Social Media (Facebook, Instagram, Twitter, and YouTube). The privacy and cookie policy of the respective company applies to the use of cookies from other companies (third parties). When you click the Social Media button on the website, a Social Media cookie is placed. This allows the Social Media party to recognize your IP address as soon as you share an article from the website. For the cookies of Social Media parties and the data and/or personal data they collect with them, Surgerytimeistanbul refers you to the privacy and cookie statements of these parties.

Browser Settings

If you do not want websites to place cookies on the device with which you view the website, you can adjust your browser settings. Before a cookie is placed, you get a warning and have to give permission for the cookie. If you do not do this, it may result, for example, in the website not working as well. You can adjust the settings of your browser so that your browser refuses all cookies and also the cookies from third parties. You can also delete placed cookies. To do this, you must adjust the settings of your browser through preferences, and then you can adjust the privacy settings.

This privacy statement does not apply to third-party websites that are connected to this website by means of links. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.

Rights of Data Subjects

As a data subject, you have the following rights:

• Right of access; As a data subject, you have the right to obtain confirmation of whether or not your personal data is being processed and, when that is the case, to obtain access regarding the processing thereof.
• Right to rectification; You have the right to obtain rectification and completion of incorrect data.
• Right to erasure; A data subject should obtain erasure of personal data concerning him or her without undue delay.
• Right to restriction of processing; As a data subject, you have the right to restriction of the processing of your personal data. Contact Surgerytimeistanbul for this.
• Right to data portability; A data subject has the right to receive the personal data concerning him or her, which he or she has provided to Surgerytimeistanbul, in a structured, commonly used and machine-readable format and has the right to transmit those data to Surgerytimeistanbul without hindrance from the controller to whom the data were provided.
• Right to object;
  The data subject shall have the right to object, on grounds relating to his or her particular situation, at any time to the processing of personal data concerning him or her, including profiling based on those provisions. Surgerytimeistanbul shall no longer process the personal data unless there are compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defense of legal claims.

Complaint

If you have a complaint about the way Surgerytimeistanbul handles your personal data, or wish to exercise one of the above rights, you can contact us via the website or by email at info@surgerytimeistanbul.nl. To ensure that you wish to exercise a right, Surgerytimeistanbul asks you to enclose a copy of your ID. You can black out your passport photo and MRZ (strip with numbers at the bottom) to protect your privacy. Surgerytimeistanbul will respond to your request as soon as possible, but at the latest within 4 weeks. You can also file a complaint with the Dutch Data Protection Authority. This is the competent enforcement authority. You can contact them via this link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

Changes to the Privacy Statement

Surgerytimeistanbul can adjust the privacy statement at any time. The most recent version is published on the website. Therefore, always check the website for the most recent version. If the new privacy statement has consequences for the way in which we process already collected data relating to you, we will inform you of this by email. This version was last established on September 15, 2022.